Template notice: This document is a template and must be reviewed and edited by the owner of Asniher, ideally with qualified legal counsel, before it is relied upon. It is not legal advice.

Privacy Policy

This policy explains how Asniher ("we", "us") processes personal data when you use our website and Service.

1. Controller and contact

The controller is the operator of Asniher. Contact: support@asniher.com.

[Owner to complete: legal entity name and postal address.]

2. Data we process

Category	Examples	Purpose	Legal basis
Account data	Email address, name, GitHub profile identifier if you use GitHub sign-in, team membership	Provide your account and sign-in	Contract
Monitor configuration	URLs, request headers and bodies you configure, keywords, alert channel settings	Run checks and send alerts	Contract
Monitoring results	Status codes, response times, errors, incidents, root-cause notes	Show history, status pages and uptime statistics	Contract
Billing data	Plan, subscription status, invoices. Payment details are handled by Paddle	Billing and tax compliance	Contract, legal obligation
Technical data	IP address, browser user agent, request logs	Security, abuse prevention, rate limiting	Legitimate interest
Website analytics	Pages visited, referrer, aggregated counts	Improve the website	Legitimate interest

We do not sell your personal data and do not use it for advertising.

3. Where data is stored

The Service is hosted in the EU, in Germany.

4. Processors

Processor	Purpose
Paddle.com	Merchant of record: checkout, payment processing, invoicing, tax
Amazon Web Services (Amazon SES)	Sending sign-in and alert emails
Cloudflare	DNS, network protection and edge services
GitHub	Sign-in, if you choose GitHub authentication

Alerts are delivered to services you connect (such as Slack, Discord, Telegram or your own webhook). Their processing is governed by your agreement with them.

Where a processor transfers data outside the EU/EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

5. Retention

Data	Retention
Raw check results	30 days
Aggregated uptime and response-time statistics	About 400 days
Account, monitor configuration and incidents	Until you delete them or close your account
Billing records	As required by tax law

6. Public status pages

Status pages you publish are public. They show monitor display names, status, uptime history and incident details including root-cause notes you add. They do not show monitor URLs, headers or other configuration.

7. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and port your data, and to object to processing based on legitimate interest. Email support@asniher.com from your account address. You may also lodge a complaint with your local data protection authority.

8. Security

We use encryption in transit, access controls, and signed webhooks. Sign-in uses email magic links or GitHub; we do not store passwords.

9. Changes

We will announce material changes to this policy by email or in the dashboard.